No returns will be accepted without a receipt or invoice.
Berman's Wine and Spirits must be notified within 30 days from date of the in-store purchase or 30 days from date of delivery.
If you suspect the bottle is bad, simply put the cork back in the bottle and leave the wine in as well; we cannot take back any empty bottles. We can not take back any specialty foods purchased through the shop.
If you find any errors regarding the type of wine and vintage, please call us at (781)-862-0515 or send an e-mail to firstname.lastname@example.org.
Your enthusiastic endorsement of our company is the most important thing to us. We strive to deliver high quality products that you will enjoy and exceptional customer service. If you are not satisfied with your order for any reason, please contact us right away. We will do all that we can to make things right. Word-of-mouth has been our strongest source of advertising since we opened in 1909.
Please call, email, or visit Berman's before sending your return so that we can expect it. You can reach us by phone at 1-(781)-862-0515. Emails should go to email@example.com. If we've communicated with you and you are sending merchandise back to us, you can send it to:
Berman's Wine & Spirits
55 Massachusetts Avenue
Lexington, MA 02420